Resume
Download or explore my experience below.
Experience
CPS HR Consulting
Senior Network Engineer
Apr 2024 – Present
• Designed and deployed Windows 11 endpoint strategies
• Managed O365/Intune/Security/Compliance
• Authored technical documentation and managed Azure Pipelines for custom software deployment
EJ Gallo Winery
System Engineer
Sep 2021 – Apr 2024
• Maintained SQL databases and data pipelines
• Delivered web app enhancements and backend logic
• Conducted audits, managed SLAs, and led mid-size technical projects
GSD Solutions
Desktop Support Engineer
Jan 2021 – Sep 2021
• Provided Tier 1/2 support to over 1,000 end users
• Deployed MDM solutions and maintained security compliance
• Integrated Google Workspace and M365 tenants
Onside Mobile
Software Developer
Jan 2021 – Dec 2021
• Built Onside Mobile app using React Native + Java
• Auth0 authentication, Azure SQL integration
• Designed to reduce support ticket volume through self-help
California State University, Sacramento
Teaching Assistant
Aug 2020 – May 2022
• Supported CSC28 (Discrete Structures) for 150+ students per semester
• Tutored and graded assignments, quizzes, and exams
• Delivered remote academic support
Best Buy – Geek Squad
Advanced Repair Agent
Jan 2018 – Jan 2021
• Apple-certified repair of iOS and macOS devices
• Delivered client support and technical demos
• Managed repair logistics and knowledge transfer
Best Buy – Apple Sales Consultant
Sales Consultant
Sep 2017 – Jan 2018
• Delivered Apple sales demos and trained store staff
• Maintained Apple merchandising to spec
• Exceeded NPS and product conversion KPIs
Fry’s Electronics
Sales Manager
Nov 2015 – Sep 2017
• Managed 20+ sales associates
• Hired, coached, and trained based on performance goals
• Drove strategy in merchandising and gross profit optimization
Education
Arizona State University
M.S. Computer Science
Aug 2023 – May 2025
Graduate coursework in data structures, algorithms, systems engineering, and AI. Focused on scalable backend development and applied cloud solutions.
California State University, Sacramento
B.S. Computer Science
Aug 2019 – Dec 2021
Graduated with distinction. Delivered capstone project "Onside Mobile" and contributed to "Sky Mail 3000" and "Side-Track." Specialized in software lifecycle and team coordination.
Solano Community College
A.A. Liberal Studies A.S. General Science
Jun 2017 – Jul 2019
Completed two associate degrees concurrently. Established STEM foundation with courses in calculus, general biology, statistics, and writing.